Terms of service
This website is owned and operated by Trek Logistics Limited. Throughout the site, the terms “we”, “us” and “our” refer to Trek Logistics Limited.
These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this Website.
Before placing an order, if you have any questions about these terms and conditions, please contact our Customer Service team by email.
Definitions
- Conditions: These terms and conditions and any Special Conditions that may apply as appropriate.
- Product: A product displayed for sale on the Website.
- Product Description: The part of the Website where specific terms and conditions for the individual Product are provided.
- Special Conditions: The terms and conditions outlined in the Product Description.
- Users: The users of the Website collectively.
- Personal Information: The details provided by you during registration.
- We/Us: Trek Logistics Limited, registered office: Prestige House, Valleybridge Road, Clacton on Sea, United Kingdom. Registered in England. Company registration number: 11980897. VAT number: GB322259914.
- Website: The website located at www. or any subsequent URL that may replace it.
- United Kingdom: Refers to England, Wales, Scotland, Northern Ireland, and the Channel Islands.
- You: A user of this Website.
Use of the Website
Access
You are provided access to this Website in accordance with these Conditions, and any orders placed by you must be placed strictly in accordance with these Conditions.
Registration
You warrant that:
- The Personal Data you provide when registering as a customer is true, accurate, current, and complete.
- You will notify us immediately of any changes to your Personal Data by updating these details on your online account.
You agree not to impersonate any other person or entity or use a false name or a name that you are not authorised to use.
Indemnity
You agree to fully indemnify, defend, and hold us, and our officers, directors, employees, agents, and suppliers harmless immediately on demand from and against all claims, liability, damages, losses, costs, and expenses, including reasonable legal fees, arising out of any breach of these Conditions by you or any liabilities arising from your use of this Website.
Our Rights
We reserve the right to:
- Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice. You confirm that we shall not be liable to you or any third party for any such modifications or withdrawal.
- Change the Conditions from time to time. Your continued use of the Website following such changes will be deemed your acceptance of these changes.
Third-Party Links
We may provide links to other websites or resources for you to access at your discretion. However, we are not responsible for:
- The availability of such external sites or resources.
- The privacy practices, content, or materials available on those websites.
You access these external websites at your own risk.
Recommendations
We may offer product recommendations based on your browsing behaviour. See our Privacy Policy for details on how we use your personal data to provide these recommendations.
Privacy and Cookies
We treat your Personal Data as confidential and comply fully with all applicable privacy regulations. Please see our Privacy Policy and Cookie Policy for more information about how we collect and use your data, and how to manage cookies.
Description of Products
All Products are subject to their Product Descriptions, which may include terms on delivery times, warranties, and after-sales service. While we strive to ensure accuracy, Product details on the Website may occasionally vary. Prices cannot be confirmed until an order is accepted.
Digital Media
For age-restricted digital media products, by placing an order, you confirm that you meet the legal age requirement. Delivery of such items requires proof of age, and we operate a Challenge 25 policy.
Ordering, Cancelling, and Returning Products
Orders
We take reasonable care to secure your order and payment details. However, we are not liable for unauthorised access to this data unless negligence on our part is proven.
For further details, please refer to our Refund Policy.
Contract Creation and Electronic Contracting
- Orders are placed via the Website’s checkout process.
- Order acknowledgment emails confirm receipt of your order but do not constitute acceptance.
- Order acceptance occurs when items are despatched.
- If we reject your order, you will be notified, and payment refunded where applicable.
Consumer Contract Regulations 2013
You may cancel orders within 14 days of receipt, provided items are returned unused and in original condition. Some exclusions apply, such as personalised goods.
General Terms
Intellectual Property
All content on the Website remains the property of Trek Logistics Limited or its licensors. You are permitted to use the content for personal, non-commercial purposes only.
Compliance with Laws
You agree to use the Website in compliance with all applicable laws and regulations.
Limitation of Liability
The Website is provided "as is" without warranties. We are not liable for:
- Economic losses (e.g., loss of profits).
- Indirect or special losses.
- Service interruptions or errors on the Website.
Miscellaneous
- Severance: If any part of these Conditions is deemed unenforceable, the remaining provisions shall remain valid.
- Waiver: No waiver by us shall be construed as a waiver of any subsequent breach.
- Law: These Conditions are governed by English law, and disputes are subject to the exclusive jurisdiction of the courts of England.
Contact
For queries regarding our services, please contact us at:
- Email: support@boxoftricks.co.uk
- Address: Prestige House, Valleybridge Road, Clacton on Sea, United Kingdom
- Company Registration Number: 11980897
- VAT Number: GB322259914
